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Welcome to Mordai. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
- Personal Information: When you register on our site, place an order, subscribe to our newsletter, or fill out a form, we collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details necessary to process your transactions, but we do not store your payment information on our servers.
- Browsing Information: We gather data on your interactions with our website, including IP address, browser type, pages visited, and other browsing details.
- Order Processing: To process and deliver your orders, including sending order confirmations and shipping notifications.
- Customer Service: To respond to your inquiries, provide support, and handle returns or complaints.
- Personalization: To personalize your shopping experience, offer tailored product recommendations, and send you relevant promotional communications.
- Improvement: To improve our website, products, and services based on your feedback and usage patterns.
- Security Measures: We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls.
- Third-Party Access: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except trusted third parties who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
- Usage: We use cookies to enhance your browsing experience, understand user behavior, and improve our site functionality. Cookies are small files stored on your device that enable us to recognize your browser and capture certain information.
- Control: You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
- Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email or contacting us.
- Data Deletion: You may request the deletion of your personal data by contacting our customer service.
Welcome to Mordai. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
- These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to these terms in full.
- We reserve the right to modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of the revised terms.
- You may need to create an account to access certain features of the website. You must provide accurate and complete information during registration.
- You are responsible for maintaining the confidentiality of your account information and password. Any activities that occur under your account are your responsibility.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
- Prices are subject to change without notice. The price at the time of order placement will be honoured.
- We strive to ensure product descriptions and prices are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm or cancel your order.
- We accept various payment methods as specified on our website. Payment must be made in full at the time of order placement.
- All credit/debit card transactions on our website are securely processed. We do not store your payment information on our servers.
- We aim to deliver products within the estimated timeframes provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control.
- Risk of loss and title for products pass to you upon delivery.
-Check your prodcuts on delivery time . no return after delivery
-No refund policy available
- Please note that items may vary slightly in size and weight. The actual weight of the delivered product may differ, and billing will be adjusted based on the precise weight during order processing.
- All content on our website, including text, graphics, logos, images, and software, is the property of Mordai or its content suppliers and is protected by intellectual property laws.
- You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
- Mordai is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
- We are not responsible for any damage or loss caused by unauthorized access to your account.
- These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
At Mordai, we strive to deliver your orders promptly and efficiently.
- Standard shipping charges apply to all orders, calculated at checkout based on your location and order weight.
- Next day delivery on your location between 7 to 9 AM.
- Delivery times may vary due to unforeseen circumstances like weather or logistical issues.
- Once your order is confirmed, you will receive a tracking number via email to monitor your delivery status.
- Currently, we ship only in Arambagh. We are working to expand our delivery network to reach more locations soon.
- If you encounter any issues with your delivery, such as delays or damage, please contact our customer service team at support@mordai.in or +91 6297976187.
- Ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Thank you for shopping with Mordai. We appreciate your business and are committed to providing you with the best service possible.
